Data privacy of
Pure Encapsulations

71-75 Shelton Street

Covent Garden



E-Mail: [email protected]

VAT registration number: Not applicable/ not subject to VAT

Name of the company as entered in the register: Pure Encapsulations Ltd

The registration number of the company: 10890888

Effective: May 2022

Privacy Policy

Thank you for visiting this website. The protection of your privacy is very important to us. Here we inform you in detail about how we handle your data, which is always in compliance with the General Data Protection Regulation.

Pure Encapsulations respects your right to privacy in the on-line world when you use our websites and communicate electronically with us. We put in place all necessary measures to keep secure any personal information you give us.

This Privacy Policy sets out the data Processing practices carried out by Pure Encapsulations in the use of the Internet and any other electronic communications networks.

It is fundamentally important that you are informed that Pure Encapsulations is the Data Controller of your personal information.


If you send a business contact or acquaintance an e-mail or a downloadable application from the web site referring the acquaintance to this web site, the "referral" information you provide is used on a one-time basis to facilitate this communication and is not further retained by Nestlé.

Please read this privacy notice (“Notice”) carefully to understand our policies and practices regarding your Personal Data and how we will treat it. This Notice applies to individuals who interact with Pure Encapsulations services as consumers (“you”). This Notice explains how your Personal Data are collected, used, and disclosed by Pure Encapsulations (“Pure”, “We”, Us”). It also tells you how you can access and update your Personal Data and make certain choices about how your Personal Data are used.

This Notice covers both our online and offline data collection activities, including Personal Data that We collect through our various channels such as websites, apps, third party social networks, Consumer Engagement Service, points of sale and events. Please note that We might aggregate personal data from different sources (website, offline event).

If you do not provide necessary Personal Data to us (We will indicate to you when this is the case, for example, by making this information clear in our registration forms), We may not be able to provide you with our goods and/or services. This Notice can change from time to time (see Section 11).

This Notice provides important information in the following areas:



Source: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA

Data types: IP location, preferred email client, source of sign-up, campaign details (received, opened, clicked).


Source: Epignosis, LLC, 315 Montgomory Street, 9th Floor, San Francisco, CA 94104, USA

Data types: Name, academic degree, pharmacy/institute phone number, personal email address, pharmacy/institute address, password (encrypted), department, pharmacy/institute name; training certificate/professional certificate; account usage information (e.g. date created, number of logins, date of last request); number of "Pro-Points"; for event attendance; customer number; event attendance; e-learning attendance;


Source: SurveyMonkey Europe UC, 2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin Ireland

Data types: Name, email address, pharmacy/institution name, pharmacy/institution address, customer number.


Provided by customers

  • Salutation, first name, last name, academic degree
  • Telephone number of the pharmacy/institute
  • Personal e-mail address
  • Address of the pharmacy/institute
  • Password (encrypted)


  • Name of pharmacy/institute
  • Training certificate/trade license
  • Message content
  • Additionally collected by the responsible person
  • Information on account usage (e.g. creation date, number of logins, date of last request)
  • Number of "Pro Points" for event participation
  • Customer number
  • Business event attendance
  • E-learning participations


This cookie policy has been created and updated by the CookieFirst consent management platform.


The following paragraphs describe the various purposes for which We collect and use your Personal Data, and the different types of Personal Data that are collected for each purpose. Please note that not all of the uses below will be relevant to every individual.

Consumer service.

What We use your Personal Data for?

We use your Personal Data for consumer service purposes, including responding to your enquiries. This typically requires the use of certain personal contact information and information regarding the reason for your inquiry (e.g. order status, technical issue, product question/complaint, general question, etc.).

Our reasons
  • Fulfilling contractual obligations
  • Legal obligations
  • Our legitimate interests
Our legitimate interests
  • Improving and developing new products and services
  • Being more efficient

Contests, marketing and other promotions.

What We use your Personal Data for?

With your consent (where required), We use your Personal Data to provide you with information about goods or services (e.g. marketing communications or campaigns or promotions). This can be done via means such as email, ads, SMS, phone calls and postal mailings to the extent permitted by applicable laws. Some of our campaigns and promotions are run on third party websites and/or social networks. This use of your Personal Data is voluntary, which means that you can oppose (or withdraw your consent in certain countries) to the processing of your Personal Data for this purposes. For detailed information on how to modify your preferences about marketing communication, please see Sections 9 and 10 below. For more information about our contests and other promotions, please see the official rules or details posted with each contest/promotion.

Our reasons
  • With your consent (where required)
  • Fulfilling contractual obligations
  • Our legitimate interests
Our legitimate interests
  • Working out which of our products and services may interest you and telling you about them
  • Defining types of consumers for new products or services

Legal reasons or merger/acquisition.

What We use your Personal Data for?

In the event that Pure Encapsulations or its assets are acquired by, or merged with, another company including through bankruptcy, we will share your Personal Data with any of our legal successors. We will also disclose your Personal Data to third parties (i) when required by applicable law; (ii) in response to legal proceedings; (iii) in response to a request from a competent law enforcement agency; (iv) to protect our rights, privacy, safety or property, or the public; or (v) to enforce the terms of any agreement or the terms of our Website.

Our reasons
  • Legal obligations
  • Our legitimate interests
Our legitimate interests
  • Compliance with legal obligations
  • Protect our assets and staff


We share your Personal Data with the following types of third party organisations:

YouTube LLC

Source: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland

Type of data: anonymized IP address, website title, browser-specific information, information about website usage

Google LLC

Source: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland

Type of data: anonymized IP address, website title, browser-specific information, information about website usage


Registered customers: The data of registered customers are processed by the responsible party on the basis of the above-mentioned legal basis for the duration of the registration relationship. The user contract ends in any case by deletion of the account.


Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information held about you. You also have the right to request information on the source of your Personal Data. These rights can be exercised by sending Us an e-mail [email protected] or writing to us at Pure Encapsulations, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ attaching a copy of your ID or equivalent details (where requested by Us and permitted by law). If the request is submitted by a person other than you, without providing evidence that the request is legitimately made on your behalf, the request will be rejected. Please note that any identification information provided to Us will only be processed in accordance with, and to the extent permitted by applicable laws.

Additional rights (e.g. modification, deletion of Personal Data). Where provided by law, you can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of your Personal Data; and (iii) revoke consent to any of our data processing activities.

Subject to applicable law, you may also have the following additional rights regarding the use of your Relevant Personal Data:

the right to object, on grounds relating to your particular situation, to the use of your Relevant Personal Data by us, or on our behalf; and

the right to object to the Processing of your Relevant Personal Data by us, or on our behalf, for direct marketing purposes.


If We change the way We handle your Personal Data, We will update this Notice. We reserve the right to make changes to our practices and this Notice at any time, please check back frequently to see any updates or changes to our Notice.


To ask questions or make comments on this Notice and our privacy practices or to make a complaint about our compliance with applicable privacy laws, please contact Us at: Email [email protected] or writing to us at Pure Encapsulations, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ .

You can also contact our Data Protection contact via email at: [email protected] or post: Pure Encapsulations, ATT: Data Protection, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

We will acknowledge and investigate any complaint about the way We manage Personal Data (including a complaint that We have breached your rights under applicable privacy laws).